Inspiration from #INBOUND14: HubSpot’s content marketing conference

September 25, 2014

 

Michelle King and I had the privilege to attend HubSpot’s INBOUND14 conference in Boston last week. The list of speakers for the event read like the New York Times Best Seller list, with some inbound marketing rock stars thrown in for good measure. From 8:30am keynotes to wall-to-wall sessions, the trip was as exhausting as it was exhilarating.

Going through my 30+ pages of notes, I’m still trying to absorb everything I heard and learned. However, I couldn’t wait any longer to share some of the inspiration I received:

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They’re just not that into you: why journalists aren’t covering your press releases

August 21, 2014

99678588You take the time to write a compelling press release with a great email subject line to hook the journalist…and nothing happens. Journalists don’t respond to your emails or phone calls, and there’s no sign of a written piece when you search the internet. Sound familiar?

I want to take you inside the mind of a journalist. Outside of my duties at Reputation Ink, I’m a sports business reporter and analyst. As such, I receive dozens of press releases and pitches each day, much like any other journalist. Generally speaking, there’s a lot of noise and not a lot of quality pitches. I always try to keep that in mind when I’m on the other side and am the one drafting and distributing a press release for a client.

The shockingly low number of press releases that are picked up

Unfortunately, there are times when clients want to send press releases even when we’ve warned them their story might not be newsworthy. It’s understandable – when you’ve worked hard on a transaction, lawsuit, product rollout or other major project, it’s the center of your universe. It can make it hard to understand why it’s not newsworthy to others.

That’s why I thought it would be helpful to let you into the minds of journalists for a moment. The most shocking fact I can tell you is the percentage of press releases and pitches I receive that I end up writing about: five percent.

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This isn’t your mama’s public relations anymore

August 12, 2014

MediaI’ve worked in marketing and public relations for nearly two decades now, and the only constant in this field throughout those two decades? Change. And while the speed with which this industry changes has greatly accelerated over the past few years, I’m still surprised at how slow many companies are in adapting their marketing and PR strategies to the rapidly changing environment.

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The best social media marketing and professional development tool you’re not using

August 7, 2014

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Even if you think you understand how to use social media for professional development, you probably aren’t taking advantage of Twitter chats. I know, you’re probably picturing an AOL chat room circa 1999, but Twitter chats really are the hidden gem of social media for professionals. From staying on top of new developments in your industry to landing a job interview, Twitter chats are a largely untapped networking resource.

What is a Twitter chat?

Generally speaking, a Twitter chat is a planned event with a pre-determined hashtag (such as #AIAchat for the American Institute of Architects) in every tweet so that you can follow the hashtag in order to view and participate in the chat. Most chats are recurring, many on a weekly or monthly basis at a set day and time. There is usually a moderator who leads the discussion, often specifying the questions/issues to be discussed.

The AIA has a monthly chat that provides a great example. Each month AIA chooses a specific topic to tackle and a moderator offers up several questions over the course of an hour to stimulate discussion on the topic.

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Corporate website redesign: 7 tips for starting off right

July 29, 2014

blueprint, web strategy

Redesigning a large corporate or law firm website is no simple task. Between multiple department heads, vendors and extensive service or practice listings, it’s difficult to keep things moving in the right direction. In an attempt to make your project run as smoothly as possible, here are a few lessons I’ve learned along the (hard) way:

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That’s a Wrap! Southwest’s overreaction to a tweet, getting paid for social media posts and “Mandatory Fun”

July 25, 2014

Friday is finally here! Is it just me, or was this a long week? Rep Ink is here to help you usher in the weekend with a look back at some of this week’s noteworthy stories you may have missed.

Southwest backpedals after punishing passenger for tweet

On Monday, Duff Watson, a Southwest Airlines A-List Member, tried to board a plane flying from Denver to Minneapolis early, which is a perk of being a A-Lister, but was told his two children couldn’t join him. Watson then tweeted a negative comment about the Southwest agent that included her first name, last initial and gate number.

When all three finally arrived at their seats, they were asked to deplane because the agent, Kimberly S., felt threatened by the tweet. Watson was forced to delete the tweet in order to get back on the plane and head to Minneapolis.

He did so, then tweeted again later about his experience. Although Southwest apologized and gave Watson and his children each $50 vouchers, the bad press is sure to cost them much more than that.

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Content marketing dos and don’ts: 7 tips for creating better content

July 22, 2014

ContentWith all the talk about content marketing lately, it’s surprising how many companies tend to skip right over the “content” part and focus all of their efforts on the “marketing” end.

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Developing your marketing strategy: why an ‘all-of-the-above’ approach is more important than ever

July 15, 2014
Reputation Ink INKsights Developing your marketing strategy why an all-of-the-above strategy is more important than ever

Don’t put all your marketing eggs in one basket

Remember when traditional marketing was dead?

It was only a couple of years ago that everyone from the Harvard Business Review to Forbes magazine was trumpeting the demise of traditional marketing and public relations strategies. In a world of social media and online marketing, they contended, old-school tactics for connecting with customers just wouldn’t cut it.

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6 things to look for in a content marketing agency

July 3, 2014

 

magnifying glass, 6 things to look for in a content marketing agency

Before you even go down this road, the first question you should ask yourself is, “Do I really need to outsource content marketing?” From Moz to HubSpot, there are plenty of useful tools and platforms to accommodate in-house marketing teams in publishing and promoting content. But remember, quality is king when it comes to content.

According to a report by the Content Marketing Institute, the biggest challenges b2b marketers face are lack of time and producing enough content. Combine that with the fact that most in-house teams are more focused on strategy and project management than writing, and outsourcing may seem like the ideal solution, given you find the right fit. Here’s what to look for in a content marketing agency:

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Working with PR agencies: hold the fluff!

July 1, 2014
Reputation Ink PR agency Jacksonville

Fluff belongs on your dessert – not in your press release!

Working with a professional public relations agency can offer significant benefits for both large and small companies alike. So much so, in fact, that USC’s Annenberg Strategic Communication and Public Relations Center reports that 95 percent of all large public companies and nearly half of all small private companies rely on outside PR/marketing counsel.

In selecting a public relations firm with which to work, however, companies would do well to remember three words: Hold the fluff.

In media parlance, “fluff” is the term for the flowery language and effusive frippery in which some publicists drown their copy. Rather than simply stating the facts and letting their client’s product or project speak for itself, some PR reps seem to believe that applying a thick coating of hyperbole to their prose will catch the eye of that jaded reporter and score their client a primo placement.

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