How law firms can speak with one voice through a comprehensive messaging strategy

November 28, 2023

Law firms are known for the diverse minds and unique perspectives they bring to the table for clients. These qualities can be beneficial when developing legal strategies heading into a case or transaction. But that approach does not always lend itself well to law firm PR and content marketing. 

Consider the potential ethics issues that might arise if lawyers don’t have specific client approval to pursue PR on a particular matter. 

Imagine how recruiting could suffer if partners and associates share very different views about what it’s like to work at the firm and promotion opportunities. 

What if the way a firm communicates with clients is far from standardized? 

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The ultimate law firm marketer holiday gift guide: 2023 edition

October 24, 2023

The ultimate law firm marketer holiday gift guide

‘Twas the night before holiday vacation, and all through the law firm, not a body was stirring — except for you, that dedicated marketing director finalizing next year’s budget

OK, maybe you’re also watching for price drops on Amazon. ‘Tis the season, after all. 

 Since you likely bought, wrapped and sent all the firm’s client gifts, plus dreamed up an awesome holiday e-card, isn’t it time to treat yourself a bit?

With that in mind, we’ve compiled the ultimate holiday gift guide for legal marketers. There’s something on this list for everyone — and you might want to share it on your social media so colleagues and loved ones see it in case they’re at a loss for what to buy you. 

Of course, printing off copies and “accidentally” leaving them lying around is also acceptable. Just as long as you circle your top choices in red ink.

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Looking for a marketing and PR agency? Consider niche AEC specialists

October 23, 2023

If your company or firm’s marketing team needs a little extra help, or you’re starting from scratch and want to build brand awareness and credibility for your business, hiring a marketing and public relations agency can be a game-changer. 

Maybe you’ve already decided to hire an agency and have begun your search, but how do you find one that is right for your firm? Instead of turning to a jack of all trades who reinvents the wheel with every new client, consider hiring an industry specialist agency. 

This kind of agency (you may already know one!) focuses on one or a few particular sectors, such as the architecture, engineering and construction (AEC) industry (we work with legal clients, too). Because these agencies typically represent clients in only a few focused industries, they offer a level of insider knowledge and experience compared to one representing a grab bag of clients with various needs and nuances. 

So, what are the benefits? 

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How AEC firms can craft a winning DBIA awards submission

July 28, 2023

The fields of architecture, engineering and construction (AEC) are incredibly competitive. Securing a bylined article in a reputable industry publication isn’t the only way to capture the attention of your desired clients. The prestige associated with winning certain AEC awards (I know, I know. You don’t do it for the recognition) can also bolster your firm’s reputation. But not all awards are the same.

Clients won’t be won over by a participation prize, much less one you paid for! If you’re going to invest money in an annual award submission, the Design Build Institute of America’s national or regional Design-Build Project and Team Awards, similar to the organization’s leadership awards, are a great place to start, as they’re incredibly competitive and highly esteemed. They also recognize a wide scope of projects, from vertical construction to various sectors like aviation, water/wastewater and transportation.

Because the DBIA Awards are so competitive, they require a lot of diligence and documentation to verify design-build best practices were used to improve the project outcome, in a process the DBIA dubbed “Design-Build Done Right®”. Like high school algebra, it’s not enough to show the end result, you actually have to show your work. I know, I know. I’m full of good news today. 

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How law firms can utilize Mansfield certification to drive diversity and inclusion initiatives

July 26, 2023

In the legal profession, diversity, equity and inclusion (DEI) have become crucial focal points for organizations striving to create a more equitable and representative environment. One prominent initiative attracting the participation of more and more firms is the Mansfield Rule Certification, created by Diversity Lab. 

What is the Mansfield certification?

Named after Arabella Mansfield, the first woman admitted to the practice of law in the United States in 1869, this certification program aims to promote diversity and inclusion by ensuring equal opportunities for underrepresented groups in leadership positions within law firms and legal departments. More specifically, it measures whether law firms have affirmatively considered at least 30% women, lawyers of color, LGBTQ+ lawyers, and lawyers with disabilities for leadership and governance roles, equity partner promotions, formal client pitch opportunities and senior lateral positions. 

The first cohort in 2017 involved 35 American law firms. As of this year, there are now more than 300 Mansfield-certified firms in Canada, the United Kingdom and the United States, as well as more than 80 legal departments. 

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Media exclusives: how and when to use them

June 29, 2023

Media exclusives: how and when to use them

When I was working at a television station, the first question the news director would ask after a reporter came in with a juicy story was, “Is it exclusive?”

She wanted to know if her station was the only place viewers could find the story or if they would at least be the first to break the news. In a time when just about everyone has 24/7 access to information at their fingertips, regardless of when the 5 o’clock newscast airs, media outlets are looking for any edge they can get over their competitors.

For PR purposes, exclusives can help you squeeze all of the “juice” you can get out of a story and make sure it’s placed with an outlet that will give it the coverage you think it deserves.

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Chambers and Partners: Law firm submissions 101

June 29, 2023

Two years ago we published our original Chambers and Partners 101 blog post.

Does the memory echo like a gong throughout your bones?

I lean towards the dramatic because deciding to submit to Chambers can feel dramatic. And my goal is certainly not to peer pressure you to submit.

Not all law firms have the bandwidth to support the robust submissions required by Chambers, which is why many of our clients submit for the first time with our support. We recommend pursuing a Chambers ranking to clients because it’s considered one of the most weighty of law firm recognitions by in-house counsel.

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The do’s and don’ts of lawyer cross-marketing during PR opportunities

May 11, 2023

Humor me a hypothetical. 

Let’s say your law firm’s publicist secures you a guest appearance on a leading podcast that caters to one of your primary practice areas. It’s the day of the podcast, and you’re three-quarters through an in-depth Zoom interview. Of course, you’re nailing every question and hitting your talking points — all while showcasing your extensive legal experience and knowledge.

As you relax in your chair (or adjust your feet, for you standing-desk folks), a question arises that brings to mind one of your colleague’s recent successes. But you don’t mention it. The host moves on to the following questions, and the banter continues.

Minutes later, as you close out of your Zoom room and throw on a more casual top, some nagging questions cross your mind:

“Should I have talked about my colleague’s case? Did I miss a big opportunity to promote other attorneys at my firm?”

The answer to both, unfortunately, echoes a trite but true phrase known well to those in the legal industry: “It depends.”

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Benchmark Litigation: Law firm submissions 101

March 28, 2023

Class is back in session!

It’s been a minute, but I’m back to pontificate about the wonders that are legal awards and recognitions.

Did ya miss me?

(If you’ve been studying up, you know we’ve already chatted about The Legal 500, Law360, Super Lawyers, The Best Lawyers in America and Chambers.)

Okay, with a dash more seriousness: There are pages upon pages of legal recognitions that I’m sure you get spammed with often. Some pop up on social feeds while others have a more personalized touch by sliding into your inbox and addressing you by name.

We’re here to help separate the grit from the gold.

One legal award ranking that always makes our short list is Benchmark Litigation

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What to do when a thought leader leaves your law firm

February 17, 2023

It’s no fun trying to replace a law firm’s in-house superstar. Think of all the countless hours of written-off billable time that the firm’s leaders likely spent mentoring that next partner-to-be, only to let that candidate — and the substantial book of business they initiated and nurtured — slip into the hands of a competitor or solo venture. However, this is precisely a status quo situation that most law firms must navigate, as roughly 36% of law firms reported seeing an increase in associate turnover in 2021 compared to 2020. 

Losing a leading professional hurts, especially if that lawyer or team member left an indelible mark on the firm. But they must still address the potential fallout from the departure, including how it may affect the reputation of its practice groups, team morale and how existing clients interface with the firm. An effective PR strategy — particularly one prepared by an experienced legal PR team — can help bridge these gaps and help the firm move onward and upward. Some considerations on how they can address this is presented below.

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