6 reasons you need an internal social media policy

July 21, 2015

Rep Ink blog- internal social media policy (1)

Last month, I was invited to speak at the College Sports Information Directors of America (CoSIDA) convention on the topic of internal social media policies. Entitled “Who’s in Charge?” my presentation (which you can watch here) covered the issues that can arise when you have multiple employees posting to your company or organization’s social media accounts. Though there are some nuances within college athletics, the problems I discussed are consistent across nearly every industry.

Many companies have social media policies regarding how employees use their personal accounts, covering such things as not disclosing confidential client information. However, far fewer have internal policies that govern how the company accounts are managed and utilized.

Although every situation is unique, there are six primary reasons I think every company needs an internal social media policy to govern usage of its own accounts:

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9 reasons your content marketing isn’t working

July 20, 2015

1More marketers are spending time, money and resources on content marketing than ever before. In fact, 42 percent of businesses now publish new content at least weekly. However, the majority of these efforts continue to fail. Why is this? While the reasons are wide-ranging, I see some mistakes happening over and over again:

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Work Now, Travel Later: Why I chose to intern after graduating college

July 14, 2015

Work Now, Travel Later


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Think you’re a thought leader? It’s not enough.

July 1, 2015

Why you need to integrate challenger marketing into your content marketing strategy to inspire action

Think you’re a thought leader? It’s not enough.

“Thought leader” is a phrase that’s beginning to spark more ew than awe.

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Content curation: How to collect and share what readers want

June 19, 2015

Content curation
A recent study by Ascend2 revealed that 53 percent of marketers feel a lack of internal content creation resources is their biggest content marketing challenge. If content marketing is part of your job description, you may feel 53 percent is a little low, given all the researching, writing, editing and image searching that goes into creating a single blog post. Luckily, your audience can appreciate content you share that isn’t necessarily penned by you. Sharing content with your prospects and customers that you didn’t create to build trust and credibility is called “content curation,” and it’s an important tool in the content marketer’s toolbox.

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How to market and grow a professional services business

June 8, 2015

7 lessons I learned in my first four years of business (and a few extra tips)

How toLast week, Reputation Ink celebrated its fourth year in business. I founded the agency in June 2011 working out of my home with one large client (who we still work with), and in the last four years, we’ve grown to include over 20 clients (including many large, global corporations), six full-time employees, several freelance writers we have established relationships with, and a group of specialist agency partners we collaborate with for technical and creative support.

We have more growth ahead of us, but I’m incredibly proud of what we’ve accomplished so far. I thought I would mark our anniversary by sharing what I’ve learned about marketing and growing a professional services business over the past four years.

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What every company ought to know about social media

June 2, 2015

Lessons from Copyblogger CEO and Founder Brian Clark 

 What every company ought to know about social media

No matter how much game you think you have, your relationships start off cold.

Over time, they heat up (or should, if it’s in the cards). Some faster than others—some slower.

The same goes for brands’ relationships with their audiences. And do you know where the relationship is at its coldest? At the social media touchpoint.

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Why your content is now your brand

May 5, 2015

Tagline - MichelleI’ll admit it. Before I started my own marketing firm, I worked in other advertising and PR firms and often hated what we produced: pithy, uppity ads that sounded super clever and trendy, like a bunch of skinny, uber-hipster millennials wearing tight jeans and thick-rimmed glasses came up with them while drinking their fifth nonfat soy green-tea lattes and smirking ironically. I think this actually happened. A lot.

To me the ads, brochures, taglines, marketing “collateral” and other “stuff” we produced seemed vapid and clever for the sake of being clever — like we were trying to impress ourselves and other marketing people. Plain language, simplicity and directness were dismissed for their lack of creativity and artistic flair.

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Want to spice up your social media videos? Try Dubsmash.

April 15, 2015

Want to spice up your social media videos? Try Dubsmash.

When scrolling through Vine the other night, I came across a ton of videos with the text overlay “dubsmash.com.” How? One of my favorite celebrity Viners, Eric Stonestreet of Modern Family, was re-vining tons of these videos showing fans acting out one of his character Cam’s hysterical scenes.

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Near a microphone? Be careful with your words

April 9, 2015

Is that microphone on?

In the past few weeks, there have been numerous examples of people speaking within range of a microphone that they either 1) didn’t know was on, or 2) knew it was on and didn’t care if what they said was heard.

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