General counsel reaffirm power of personalization in legal marketing

April 12, 2014

Daisies_distinct

At last week’s Legal Marketing Association annual conference in Orlando, three highly accomplished general counsel addressed more than 1,000 legal marketers on ways to better market to them. While they shared a wealth of insights, one common theme arose—personalization.

While many marketers think about personalization in terms of advanced customer relationship management (CRM) tools, Amazon’s “if you like this, you’ll like that” technology, digital ad tracking, and more, personalization in law firms means delivering targeted, customized information to prospects, demonstrating an understanding of not only the issue, but how it impacts its audience. As you can imagine, attorney involvement is key.

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Three lessons from Cinnabon’s president: form unlikely partnerships, think like a hot shot and embrace risk

April 9, 2014

Cinnamon_rolls

Last week I had the pleasure of attending the Legal Marketing Association’s national conference in Orlando. Kicking off the conference was keynote speaker Kat Cole, the president of Cinnabon. If you’ve never heard of Cole, you can read about her in Forbes (From Hooters To Hot Buns: How Kat Cole Turned Cinnabon Into A $1 Billion Brand) or Entrepreneur magazine (How Kat Cole Went from Hooters Girl to President of Cinnabon by Age 32).

Her speech was truly inspiring. Not only is she from my “hometown city” of Jacksonville (I was raised in a one-red-light town just outside of Jacksonville, Fla.), but it was obvious that she loves what she does and loves helping others. I took away three key lessons from her speech: 

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How to stand out in a sea of content

April 8, 2014

The key to standing out in a sea of content is quality

We know now that content marketing isn’t a fad. In fact, it’s the hottest thing going right now in the marketing world. Companies and professional services firms are becoming content factories, churning out blog posts, articles, white papers and more in an effort to attract customers with their brilliance—but without the hard sell. Just take a look at these findings from the “B2B Content Marketing: 2014 Benchmarks, Budgets, and Trends—North America” report by the Content Marketing Institute and MarketingProfs:

  • 93% of B2B marketers now say they use content marketing
  • 78% of the most effective B2B marketers are creating more content than they did one year ago, compared with 57% of their least effective peers
  • More B2B marketers plan to increase their content marketing budgets this year, compared with last year (54%)

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Underestimate the value of good writing at your peril

March 25, 2014

Good writing is importantIt’s 5:30 a.m. and my alarm is beeping. I grab my iPhone and turn the alarm off. Instead of jumping out of bed, I hold up my iPhone in the dark and read through Facebook and work emails. I may even read a short news article if it catches my attention.

At work, I read and write countless emails and regularly check social media—Facebook, LinkedIn and Twitter—throughout the day, following links and reading articles of interest to my business and clients. At night, before I go to bed, I am still reading and writing—sorting through emails and reading the day’s news on the Internet. While I run a marketing and PR firm, and thus write and follow the news for a living, I doubt that this sounds unfamiliar to many professionals.

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Three tips to get the most out of face-to-face networking in the digital age

March 24, 2014

Social_networkingFor the first time in what seems like ages, I recently attended a networking event. Having focused on growing my business over the past few years, I haven’t been as involved in the community as I like to be. But now that our firm is more mature, with a team of senior professionals, I’m venturing out more into the local business community.

The lunch meeting of the Association for Corporate Growth of North Florida was pretty standard—business professionals arrived about a half hour before the luncheon to network, meet new people and exchange business cards. The networking continued after we ate and I left with a handful of business cards.

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  • About the Author
    Michelle Calcote King

    Michelle Calcote King is an award-winning marketer with nearly 20 years of expertise in all things marketing, content, media and public relations. Specializing in highly complex industries, she leverages superior writing skills, media savvy and a love of all things digital to move her clients' businesses forward.

    Read my full bio or connect with me on LinkedIn.

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