Writing press releases: 7 tips to improve your copy

June 3, 2014

Reputation Ink 7 tips to improve your press releasesWriting a press release doesn’t have to be hard. Some writers, intimidated by the thought of writing copy that eventually will be reviewed by professional reporters and editors, make the mistake of trying to “elevate” their writing. Long words replace short ones, sentences become more complex and the message gets lost amid a sea of technical terminology.

By keeping in mind a few simple guidelines, writers can produce shorter, more effective press releases that emphasize clear communication over impressing an editor. Employ these few simple tips, and you may just do both:

Start strong

Your lead, or opening paragraph, doesn’t have to be fancy or long-winded to get results. It should, however, follow the “inverted pyramid” formula of placing the most important information up top, followed by less important and finally background information. Reporters and editors are busy; don’t make them hunt through your copy to find your news.

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What you need to know about LinkedIn Publisher

May 22, 2014

Social media wordsIn February of this year, LinkedIn opened its platform to long-form publishing through a program called LinkedIn Publisher. Building off the success of its LinkedIn Influencer program, where industry experts like Richard Branch and Martha Stewart post long-form content, LinkedIn decided to expand the opportunity to all members. Initially just 25,000 members were offered the ability to publish long-form content, but others can gain access through an application process.

The application process is fairly simple, requiring simply your name, email, LinkedIn profile URL and two links to examples of professional content you’ve written. I was accepted as a writer within a couple of days after submitting my application, although there is no standard reply time. If you’re not accepted right away, don’t worry. LinkedIn says the platform will be open to all members in the future.

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5 tips to increase your news release pick-up

May 13, 2014

5 tips to increase your news release pick-up“Why don’t my news releases get picked up?”

Just about every PR consultant has heard this lament at one time or another – often, from a prospective client who’s been trying to handle his own PR with little success. Yet even veteran communications pros have experienced the frustration of sending out a news release that never makes it past an editor’s inbox.

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6 questions to ask to define your target audience

April 29, 2014

It’s one of the most talked about recent TV commercials. Old Spice’s “Smellcome to Manhood” commercial  features a series of mournful mothers spying on their teenaged sons and lamenting that “Old Spice sprayed a man on my son, now he’s kissing all the women and his chores aren’t done.”

Some found the spot hilarious; others found it creepy. The real question, however, is will it sell Old Spice?

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Foursquare founder’s apology for wife’s forged marathon bib fails to pass the PR test

April 25, 2014

Add Foursquare Founder Dennis Crowley and his wife, Chelsa, to the list of public figures issuing ineffective public apologies.

The situation

The Crowleys found themselves in the position of needing to make a public apology today, when Boston’s WCVB revealed that Chelsa Crowley ran this year’s Boston Marathon using a forged bib. In reality, the bib number Crowley used belonged to another runner who had qualified for the legendary event by raising thousands of dollars for a multiple sclerosis charity. That runner, Kathy Brown, discovered Crowley’s duplicity when she went looking for official marathon photos of herself and discovered images of another woman wearing her bib number. Brown was able to pinpoint the culprit because Chelsa Crowley wrote her Twitter handle across the counterfeit bib.

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How to get the most out of the next conference you attend

April 24, 2014

Networking photoConferences can be a great place to network and get up to speed on best practices within your industry, but getting the most out of attending a conference or event is about more than just showing up. Once you’ve registered for the conference, what can you do to prepare?

Look at the conference agenda and find out who will be speaking

Especially for larger conferences with multiple panels, I always review the conference agenda in advance to plot my plan of attack. First, I circle any panelists I’ve met previously, and I highlight any panelists I’d like to meet.

For panelists I’ve already met, I generally send them an email two to four weeks before the conference. If it’s someone I’ve only met once and had little contact with since, I’ll remind them in the email how we previously met. I let each of them know I will be attending the conference and look forward to seeing them again. I always tell students in my networking lectures: make it easy for people to remember you.

You can stop there. Letting them know you’ll be there puts you on their radar. Maybe now they’ll look for you in the crowd or during lunch or happy hour. They’re also more likely to recognize and remember you if you approach them at the conference.

You can also go one step further.

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The 5 As of an effective public apology

April 17, 2014

INKsights blog: how to make a public apology

Recently, we talked about that bane of celebrities and major corporations alike – the public apology – and gave a few examples of some memorable apology train wrecks. As those examples attest, far from quelling a PR crisis, a poorly worded apology can add fuel to the media fire and send the crisis spiraling out of control.

Now that we’ve discussed some of the common mistakes public entities make in their media mea culpas, let’s review the key components of an effective public apology. Given how often public figures need to issue these types of statements, it’s surprising that more celebrities and companies fail to do the following:

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Social media lessons from US Airways (and Tide and Oreo)

April 14, 2014

US Airways tweeted a pornographic photograph today in response to a customer complaint. If that’s not shocking enough, try this: it took a full hour for the tweet to be discovered and removed.

Thanks to US Airways, companies around the world are sure to be reviewing or developing social media monitoring policies. It’s not the first time we should have all learned a valuable lesson about monitoring our social media accounts, however. Here’s a look at two case studies from the world of sports that might further convince you that social media is a full-time responsibility, not just something you log onto when convenient.

How Tide blew a golden opportunity on Twitter

Monitoring social media isn’t simply about preventing major mistakes like the one made by US Airways, it’s also about not missing opportunities. One of the biggest missed opportunities in Twitter history came in 2012 during the Daytona 500.

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The time to embrace Twitter for professional development was yesterday

April 10, 2014

Hand with Hashtag

When my book publisher told me I had to get on Twitter four years ago to “build my platform,” I thought he was crazy. I didn’t have time to sit around reading people’s tweets about what they had for lunch, and no one I knew was even on Twitter to follow me. How was tweeting about my book going to help me eventually sell books if no one was reading my tweets?

Flash forward four years, and I can honestly say Twitter changed my life. It was a key catalyst for me leaving my job as an attorney

to become a sports business reporter at ESPN for the last two years. Twitter has gotten me on national television and radio programs as an expert guest, garnered me speaking invitations for conferences all over the country, and it has indeed helped me sell books. I also happened to meet both my agent and my husband on Twitter, so when I say it has been life changing, I’m not exaggerating.

Convinced but not sure where to start?

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How not to make a public apology

April 1, 2014

In honor of April Fools’ Day, we recall some of the less-than-successful public apologies made by celebrities and other public figures. Believe it or not, these apologies weren’t meant as an April Fools’ joke – and their impact on the reputations of the individuals involved was anything but funny.

Elton John was right. Sorry seems to be the hardest word.

With celebrity scandals erupting on an almost daily basis, you’d think that actors, politicians and other public figures would eventually become adept at delivering public apologies. More often than not, however, at the first hint of a scandal celebrities immediately adopt one of the following apology personas:

Reputation Ink Inksights How not to make a public apology Paula Deen#1. The Victim

When celebrity chef Paula Deen was accused of making racist comments, her “apology” focused more on how the scandal had affected her instead of those who might have been offended by her remarks.

“The pain has been tremendous that I have caused to myself – and to others,” Deen said in an apparently homemade video. She later told Today’s Matt Lauer, “There’s been some very, very hurtful lies said about me….”

A public apology is no time for a self-pity party.

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